Warranty claim differs based on the respective product vendors and Hitmobile.pk does not offer any warranty claims from its side.
As far as the products are concerned, not all products come with a warranty,if the products are available with a warranty then it will be clearly mentioned in the product description for the customer ease.
Any warranty claims are met with the vendor directly at their respective service centers. However if a customer wants, then Hitmobile.pk will help them claim the warranty. Hitmobile.pkcan help you with the following:
- If you are unsatisfied about an imported item or an item whose service centre is not located in your city, then you can drop that product at your nearest office along with your complaint and order number. Your product will reach us directly and your query will be dealtby our team.
- Our Customer Representative team guides you in the best way possible and provides you with the location of the vendor service center.
- Customer Representatives of Hitmobile.pk will also guide you about the steps to be taken in order to claim your product’s warranty.
- Also, you can ask for a our representative to pick up the product from your place and drop it at the vendor’s service center. Point to be noted that Hitmobile.pk does not charge any fees for the pick-up of the products from your place for warranty claims.